News via: Twilio Status

Published: 05-01-2020

SMS Delivery is delayed to handsets in Syria

Twilio Voice
Original Post:

Apr 30, 18:19 PDT
Resolved - We are no longer experiencing delivery delays on MTN Syria and Syriatel in the Syria. This incident has been resolved.

Apr 30, 17:45 PDT
Monitoring - We are seeing recovery for the SMS delays to handsets in Syria. We will continue to monitor the situation and provide another update as soon as possible.

Apr 30, 17:05 PDT
Update - We are observing message delivery issues for our messages submitted to MTN Syria and Syriatel (417-01 and 417-02) in the Syria. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Apr 30, 16:56 PDT
Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.